Customer Service

Billing and customer service questions

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14 articles in this collection
Written by Robert

AppSumo customer profile requirement!

Follow these instructions to complete your profile in the customer area.
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Written by Robert
Updated over a week ago

Account limits and restrictions

Learn about some of the restriction we apply to Videolinq subscription plans.
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Written by Robert
Updated over a week ago

How to add/edit credit card on file

Learn where to update your credit card information.
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Written by Robert
Updated over a week ago

AppSumo Pro Plans Promotion

Information about the features and limits the AppSumo LTD campaign
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Written by Robert
Updated over a week ago

Is Videolinq GDPR Compliant?

Learn about the GDPR rules and how they apply to you
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Written by Robert
Updated over a week ago

How to login to Videolinq

Can't login to Videolinq? Read this article!
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Written by Robert
Updated over a week ago

Trial (Free) Accounts Support

More details about our trial accounts
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Updated over a week ago

How to redeem my AppSumo codes

How to redeem my AppSumo codes within the Videolinq dashboard
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Written by Robert
Updated over a week ago

My Chat Conversation Closed!

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Written by Robert
Updated over a week ago

Add new users to my account

Learn how to add new users with special level permissions to your account
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Written by Robert
Updated over a week ago

How to calculate output hours and data?

Estimate cost with the stream calculator
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Written by Robert
Updated over a week ago

When I Get Charged for CDN Service?

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Written by Robert
Updated over a week ago

Where is my credit?

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Updated over a week ago

Prepaid data transfer options

Purchase and add discounted data transfer blocks to hosting plan
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Written by Robert
Updated over a week ago