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Help for free plans

What kind of support free plans get?

Updated over a week ago

We love helping customers try the Videolinq platform for the first time. We know that learning new technology can be sometimes very frustrating. This is why we are trying to give our new customers access to the best support possible!

Free Chat Support

After creating a free Videolinq plan, log in to the media dashboard and follow the prompts we show on the lower right side of the screen. Need more help? start a chat conversation with our onboarding team.

Product Tours & Videos

Each section of the media dashboard has interactive product tours and short video tutorials.

Start a Subscription

Like what you see, and want to start a Videolinq paid subscription? Open the customer portal product page and click on the "Upgrade" option.

Select a paid plan and follow the prompt to update your address and add a valid credit card on file for monthly subscription payments.

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