Videolinq default payment method is by credit card. Customers residing in the USA with a recurring payments of $500 or more per month can request payment by check. Do you need to update your account details or add/change your credit card on file? No problem. Follow these steps:

Step 1

Login to the customer area and expand the upper right drop down option.

Step 2

Click on the "Account Details" to change or update the primary account owner information. This information must match the billing address of the credit card on file.

Step 3

Add a new credit card, or update an existing credit card.

Step 4

Optional: keep multiple credit cards on file and rotate monthly payments,

Important: customers cannot change the primary email address associated with the account. Contact customer service when you wish to change that email.

Did this answer your question?