We recommend changing your Videolinq account password periodically, in addition to adding extra security to your account. To change your password do the following:

Step 1:

Login to the Videolinq customer portal.

Step 2:

Expand the account settings on the upper right side and select "Change Password".

Step 3:

Type your old password. In the next box either 'Generate Password' or type your own password. Repeat this action twice and click on the "Save Changes" icon.

Optional: read and follow the instructions listed here to match the password of the media dashboard to the password used to login to the Videolinq customer area.