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Learn how to secure your Videolinq account
Learn how to secure your Videolinq account

Protect your account from unauthorized login

Updated over a week ago

Many of our customers use Videolinq for their day to day video production needs. Sometimes a small glitch can trigger a chain events that will hurt your own customers and business. To prevent all that we recommend that all customers add extra security to their Videolinq account to prevent unauthorized login. Customers are encouraged to use one or both security measures we provide at no extra-cost.

Step 1

Login to the customer area and expand the top right drop down. Select "Security Settings" as shown below.

Step 2

In the next page you will be prompt to activate a 2-Step authentication mode.

Enable Two-Factor authentication. You will be prompt to use a phone App like Google Authenticator. Install the App on your phone and every time you will try to login to Videolinq customer area, you will be prompt to enter a random 6 digit code the App generates. This is a great security measure for single-person operation, but it not suitable for a team using multiple logins.

For your consideration: teams using this option will need to assign login to the customer area to one designated team member, and share among all others the direct link to the media dashboard.

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