Introduction
Webex Meetings and Events support closed captioning through human and automated creation. However, when using RTMP to stream video from a Webex meeting or event to platforms like Facebook or YouTube, captions are not included in the live stream.
By integrating Videolinq with Webex, you can add captions to your Webex meetings and ensure that the live stream, complete with closed captioning, is sent to multiple social media platforms and video services simultaneously.
Setup Videolinq
Open a Videolinq account and configure a channel with a live RTMP encoder source, as this article explains.
CART/Steno Operators
Follow the steps listed in this article to connect CART/Stenograph equipment to Videolinq via one of our partners, 1CapApp, Streamtext, AI Media, or Telestream.
Automated Captions & Subtitles
Follow the steps listed in this article to connect Videolinq's automated closed captioning to the live stream.
Setup Webex
Webex administrators can allow meeting hosts to live stream Webex meetings and events with Facebook or other streaming services like Videolinq. Live streaming is available in Events version WBS40.2 and later. When live streaming is enabled, it's enabled in both meetings and events.
Webex site administrators must do the following to enable live streaming for an individual user:
Enable live streaming services on the Webex site.
Enable live streaming for the user.
Enable live streaming services on your Webex site -
Sign in to Control Hub, and go to Services > Meeting.
Click Sites, choose the Webex site that you want to change the settings for, and then click Settings.
Under Common Settings, select Site Options.
In the Live Streaming Services section, check the last option.
5. Click Save.
Enable live streaming for individual users -
Sign in to Control Hub https://admin.webex.com/, and go to Management > Users.
Select a user account to update, then select Meetings.
From the Settings apply to drop down, select the meeting site to update, then click Advanced Settings.
Under the User Settings section, check Enable Live Streaming / NDI.
Scroll to the bottom of the page and click Update.
Enable video resolution
Sign in to Control Hub https://admin.webex.com/, and go to Services > Meeting.
Click Sites, choose the Webex site that you want to change the settings for, and then click Settings.
Under Common Settings, select Site Options.
In the Webcast section, check Allow webcast view for attendees. Once checked, a drop-down displays and you can select the video resolution.
Click Save.
Stream Distribution
Now that closed captioning is in the video, you can distribute the live stream with captions to multiple social media platforms or other video services. Expand the Destinations tab and create a new destination.
Create multiple destinations, one at a time.
If you have questions about configuring Webex to work with Videolinq, please contact our team via chat.