Have some difficulties? The best way to get attention from Videolinq support is by starting a conversation with our support team. Chat conversations will be saved as a "Support ticket" by our support team. We'll assign it a ticket number and try to help you based on the support plan associated with your account.

You can locate the chat application at the lower right corner of our public pages for quick access to our support. Here's a visual representation of the chat application as it appears on Videolinq.com.

Here is an example of a chat application that shows inside a channel in the media dashboard.

Click on the "Messages" icon to start a conversation with our team. Follow the prompts to explain your issue. Response times vary based on the support plan associated with your subscription.

Old resolved support tickets can be found when you click the "Messages" icon.