Having some difficulties? The best way to get attention from Videolinq support is by starting a conversation with our support team. Your issue will receive a ticket number, and we will do our best effort to assist you based on the support plan associated with your account.

Find the chat application at the lower right corner of our pages. Here is an example of the chat application as it shows on Videolinq.com.

Here is an example of the chat application as it shows inside a channel in the media dashboard.

Click on the "Messages" icon and start a conversation with our team. Follow the prompts to explain the issue you have. Response times vary and are based on the support plan associated with your subscription.