Videolinq's EDIT is an automated tool to create captions, translations, and transcripts billable service charged by the minute. This service is optional and can be used by customers of all paid plans. The first 2 hours are free.
When do I pay?
Customers pay for the service when they request the creation of automated closed captioning from a recorded file that was uploaded to Videolinq, or when they create real-time captions in a channel for their live streams.
Captions for Files
Go to Sources/Content Management/Media Files and click on the "Billable Hours" yellow button.
Here, you can see all billable hours for captions, translations and transcripts created for uploaded files. Click on the CSV link to download the report.
Captions for Live Streams
Open a Channel and enable a video source (a Webcam, RTMP stream, live stream, or recorded media). This will expand the Captions section. Select the Automated Captions drop-down option. Click on the yellow "Billing" button to open the report.
Here, you can find a report of all captions created for this channel's live streams. Use the CSV link to download the report.
Billing Reports
See a quick summary of billable hours on the home page of the media dashboard.
Here, you can sort the report date range and see your total billable hours for captions, subtitles, and transcripts created for live streams and recorded media.
Tips & Tricks
Here are some tips to maximize the benefits of our captions and subtitles service for your media:
You are responsible for all expenses When you approve the start of an automated captions creation process.
Selecting multiple output languages for one channel live broadcast will result in billing per minute per individual language.
The usage report documents the cost per hour per language per channel and indicates whether the video source is a file or a live stream.
Sometimes, tasks may not execute correctly due to conflicts in your settings. If captions do not appear in the editor, live stream, or live data feed after the selected minimum delay time, stop the task to avoid unnecessary billing.
If you have any doubts about the service or a task you created, contact us via the live chat option at the lower right corner of the media dashboard.
Try Videolinq's automated closed captioning service today. The first 2 hours are free!