The quality of a live broadcast can be impacted by many dependencies as we explained in this article. To reduce the chance that your live stream signal will break on route to Videolinq, we recommend customers to connect to our network via the closest entry point to their region. Videolinq is offering multiple entry points to our network. Here is the current list of media servers we have in alphabetical order:

Asia - Mumbai, India

Asia - Singapore

EU - Frankfurt, Germany

N. America - East cost

N. America - West cost

S. America - San Paulo, Brazil

First Time Configuration

When configuring the first time a new channel, destination(s), and a video source, you will be prompt to drop down the target media server options and select a preferred media server near you. Chose the option that will help you send video to Videolinq in a nearby region.

Adding Source to a Channel

When adding a video source to a pre-configured channel, click on the "New Source" green icon and in the popup window drop down the media server selection. Chose the option that will help you send video to Videolinq in a nearby region.

Editing Target Media Server

You can edit a pre-configured channel with a video source. Stop the channel, destinations, and the video source. Click on the 3-dots on the right side of the video source tab. In the popup windows chose the option that will help you send video to Videolinq in a nearby region.

Got questions about this platform feature? Contact our support team for assistance.

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