We believe in educated customers: the more you know, the better you will be able to use our service! Here is where you can find help configuring your Videolinq account and live streams!
Every page on the Videolinq media dashboard has links to a product tour and a short video tutorial explaining how to use the section.
Use the Videolinq help center to search, find, and read articles we post about common questions most customers have.
Can't find what you are looking for and still have a question you need help with? All customers have access to our Standard support service. Submit a support ticket in the customer area.
Important: Please write as much information and details to help our support team understand the problem. Include screenshots, and use the field boxes in the form to list the channel name, encoder you use, or URL page where the player was posted.
Trial plan customers can chat with a live operator by starting a chat conversation in the lower right corner of Videolinq.com or the help section.
We encourage customers to read articles and watch tutorial videos to learn how to use Videolinq. Sometimes watching a 2 minute video can solve a problem, and save lot of time :)